Refund Returns
1) No Return and No Exchange Policy:
All purchases made from Silver Star are final. We do not accept returns or exchanges.
2) Rose Gold Product Disclaimer:
The polish on rose gold products does not come with any guarantee. Customers are advised to handle these pieces with care to maintain their finish.
3) How to Care for Your Silver Jewelry and Articles:
Proper Storage: Always store your silver jewelry in the original packaging provided to protect it from scratches and tarnish.
Avoid Harmful Substances: Keep silver items away from substances like spirit, eggs, chemicals, makeup, and perfume, as these can cause discoloration or damage.
Handling Guidelines: Handle your silver jewelry with clean, dry hands to maintain its shine and prevent tarnishing.
4) Applicability of Terms of Service:
- Silver Star services are granted based on Mumbai/Maharashtra jurisdiction and acceptable use policies.
- You may not make available to others via Silver Star’s Network any material that is copyrighted or violates local, state, or federal law.
- Selling or reselling access to Silver Star’s Network via your connection is prohibited.
- You are responsible for ensuring that devices connected to the Silver Star Network via your account comply with Silver Star’s Acceptable Use Policy.
- Silver Star may restrict or limit extraordinary usage of the Network.
- Sending or retransmitting UCE/SPAM/BULK emails is not allowed.
- Users must be 18 years of age or older.
5) Contact Information:
For any questions or assistance, feel free to reach out to us:
Phone: +91 81694 40710
Email: hello@thesilverstar.in
Please review these terms carefully. If you have any further inquiries, don’t hesitate to contact us using the provided phone number or email address. ???